Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at

We recommend carefully washing with shampoo and drying the brushes. 

It’s normal for the brushes to shed some hairs in the first few uses. When you receive your set, we recommend carefully washing with shampoo and drying the brushes. After a washing and a few uses, they will stop shedding hairs and be perfect for precise makeup application. 

Washing your KESHIMA™ makeup brushes frequently can help keeping your brushes clean and the brushes will stay soft and lush! Makeup brushes can often harbor lots of dirt and bacteria, which can be easily removed. You need just five minutes a week and your makeup brushes will stay fresh and new much longer.

  • Start with running the brush under hot water with the hairs pointing downwards to rinse off any caked on make-up. Do this for a minute, holding the brush at a downward angle, so that the water runs down the bristles rather than back along the handle
  • Next use a mild shampoo or liquid hand soap or make-up remover. Squirt a little soap on your fingers and apply it to the hairs from ferrule to hair tips. Gently squeeze the hairs from ferrule to hair tips, lightly massage it in, being careful not to scrub. Rinse and repeat until the water runs clear. Make sure when you are rinsing to keep the brush hairs pointing down.
  • Run the brush under hot water once again to rinse. Squeeze the bristles lightly between thumb and forefinger from the base to remove any excess water.
  • Last brush them off a little on a clean paper towel and lay them to dry ON THEIR SIDE on a paper or regular towel. Never leave them to dry brush hairs up in a brush holder. Lastly, let brushes dry completely before using. Each brush have a different time to dry depending on size and brush density. 

Stippling brushes are quite versatile, can be used to apply both liquid and powdered products, and are used for when you want a sheer, natural look. This means that only a thin amount of product is needed when applying, and it is easily buildable. Also, keep in mind that the product only needs to be applied onto the white bristle section of the brush, as these bristles are really what brings the look together.

If using liquid products:

  • Squeeze a dime sized amount onto the back of your non-dominant hand and then gently dab the foundation with the brush to pick up the product. Make sure that the white bristles that are picking up product, as they are what will bring the look together.
  • Lightly begin patting the brush with the foundation onto your skin, tapping on the face over and over again overlapping taps. This is called "stippling." Do NOT apply by buffing in the product as some suggest in technique videos, that is for flat top kabuki brushes.
  • Lastly, swirl the brush gently onto the skin to blend everything together. The most important part about this is to make sure that only the white sections of the bristles are moving when blending, so this means use a very light touch.

If using powdered products:

  • Swirl a small amount of powder onto the white section of the bristles and tap off the excess.
  • Lightly sweep the powder onto your skin. If you have concealer on, you may want to pat those areas first before sweeping the powder on.

We want you to be completely satisfied with your purchase! If you are not satisfied, just contact us.

We stand fully behind all our products and offer an unconditional 60 days 100% money back guarantee.